Privacy Policy of S’Isula Edilizia S.r.l.

This Privacy Policy was last updated on January 27, 2025.
S’Isula Edilizia S.r.l. has modified its Privacy Policy so that users can understand more clearly their rights regarding their personal data and to ensure compliance with the General Data Protection Regulation. Each user is requested to accept the Privacy Policy of S’Isula Edilizia S.r.l.. In the event that a person does not intend to accept the Privacy Policy of S’Isula Edilizia S.r.l., they are requested to refrain from using the services offered.

This privacy policy has been drafted in compliance with multiple regulations, including Articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy policy concerns only the site www.hotelcalacaterina.it. The aforementioned site collects some Personal Data from its Users.

1 Data Controller and Data Processor

Data controller:
Dott. Alessandro Ciotti – Via Malpighi 4 – 09125 Cagliari
Email address: privacy@hotelcalacaterina.it
Data controller: Dott. Alessandro Ciotti – Executive Director

Data Protection Officer

Rbk Technology srl in persona del suo amministratore unico Roberto Pisano – Via Malpighi 4 – 09125 Cagliari
Email address: privacy@hotelcalacaterina.it

2 What data does S’Isula Edilizia S.r.l. collect

S’Isula Edilizia S.r.l. collects some data directly from the user, such as the information that the latter enters, data relating to the courses that he/she follows and data from third-party platforms. Data exceeding that necessary for the activity of S’Isula Edilizia S.r.l. is not requested and will never be requested.

2.1 Data provided directly by the user

S’Isula Edilizia S.r.l. collects data provided directly by the user, which includes: Name, Surname, Date of Birth, Residential Address, Billing Address, Postal Code, City and Province, Telephone Number, Email Address, Tax Code, VAT Number.

2.2 Cookies and data collection tools

Additionally, S’Isula Edilizia S.r.l. uses both cookies and data collection tools, as explained in its Cookie Policy. Cookies have multiple functions, including analyzing the use of the Services, personalizing the user experience, facilitating access to the Services, and recognizing the user when he or she logs in again .
As further described in S’Isula Edilizia S.r.l.‘s Cookie Policy, S’Isula Edilizia S.r.l. and service providers acting on its behalf (such as Google Analytics and third-party advertisers) use server log files and automatic data collection tools, such as cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (collectively, “Data Collection Tools”) when you access and use the Services. Its Data Collection Tools automatically track and collect certain System Data and Usage Data when you use the Services. In certain cases, S’Isula Edilizia S.r.l. links the data collected by its Data Collection Tools to other information collected in accordance with the practices described in this Privacy Policy.
Cookies (small files that websites send to a user’s device to uniquely identify their browser or device or to store data in their browser) are used for various purposes, such as analyzing a user’s use of the Services, personalizing their experience, making it easier for them to access the Services, and recognizing them when they return .
S’Isula Edilizia S.r.l. uses the following types of cookies:
– Preferences: Cookies that store information about your browser and your preferred settings that determine the appearance and behavior of the Services.
– Functional: cookies that store functional settings .
– Security: cookies that allow you to access the Services, protect your account from unauthorized access, and detect and prevent abuse or unauthorized use of your account.
– Session State: Cookies that track your interactions with the Services to help [ COMPANY NAME ] improve its Services and your browsing experience, remember your login details, and process your purchases of products or services. These cookies are strictly necessary for the Services to function properly, so if you disable them, some features may no longer work or be available.

2.3 Analysis

S’Isula Edilizia S.r.l. uses third-party analytics services for browsers and mobile devices in its Services , such as Google Analytics, Google Ads , Google TagManager , Google My Business, Meta. These services use Data Collection Tools that allow us to analyze the use of the user’s products or services, providing information regarding, for example, the third-party website from which the user arrived, the frequency of their visits, the events that occur in the Services, usage and performance data and the source from which the application was downloaded. S’Isula Edilizia S.r.l. uses this data to improve, better understand how the Services work on various devices and provide information that may be of interest to the user.

2.4 Online Advertising

S’Isula Edilizia S.r.l. uses third-party advertising services, such as Meta, Google Ads with remarketing and retargeting ads, and other ad networks and servers to serve advertising about the Services on other websites or applications you use. The ads may be based on things S’Isula Edilizia S.r.l. knows about you, such as your Usage Data and System Data, and things these ad service providers know about you based on their tracking data. The ads may be based on your recent activity or activity over time including across other sites and services, and may be tailored to your interests.
Depending on the type of advertising service used, cookies or other tracking technologies may be placed on your computer, phone, or other device to collect data about your use of the Services, and these tracking technologies may be used to serve you personalized ads. For other devices and operating systems, S’Isula Edilizia S.r.l. recommends that you review your privacy settings or contact your platform operator.

3 For what purposes are the data used

The data is used for various purposes. These include providing and managing the Services offered, processing requests and orders relating to specific products, services, information or features, communicating with the user, solving problems, preventing fraud and abuse, improving or updating the Services, analyzing the use of the same by users and offering personalized advertisements, as required by law or necessary to protect the security and integrity of the Services. Furthermore, the user is responsible for the Personal Data of third parties obtained, published or shared through the Services and guarantees that he/she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

4 Methods and place of processing of the collected Data

The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner.

4.1 Disclosure of data

S’Isula Edilizia S.r.l. is committed to protecting the confidentiality of your information and, to that end, discloses certain information about you to companies acting on behalf of S’Isula Edilizia S.r.l., business partners, data analytics and data augmentation providers, and our social media providers. S’Isula Edilizia S.r.l. may also be required to disclose customer information for security reasons, legal obligations, or in the event of a corporate restructuring, as well as those responsible for preparing accounting documents to comply with applicable laws. Finally, we may share information in other ways, provided that it is aggregated or anonymized, or with your consent.

By way of example and not exhaustively, we report some subjects with whom S’Isula Edilizia S.r.l. shares its data and the reasons behind their behavior:
– With the CRM of S’Isula Edilizia S.r.l.: To ensure a history of your orders and propose products that could represent an interesting added value for your business, your profession or your personal activities.
>S’Isula Edilizia S.r.l. Support Service : To allow you to open support tickets quickly and smoothly, ensuring that our team can provide the assistance you deserve.
– With service providers, contractors and agents: We share information about you with third parties who provide services on behalf of S’Isula Edilizia S.r.l., such as payment processing, data analysis, marketing and advertising services (including retargeting ), email and hosting services, and customer service and support. These service providers may have access to your personal information and are obligated to use it in accordance with S’Isula Edilizia S.r.l. ‘s instructions .
>S’Isula Edilizia S.r.l. invoicing system : To ensure the issuing of invoices, the tracking of payments and compliance with the laws on taxation and accounting.
– With Pabbly , Zapier , Integromat and Cloudinary : Through these services we ensure that the data from our technological infrastructure is stored homogeneously and without dispersion.
– With the ChatBot service (Customers Now): This service allows us to respond in real time and provide assistance on our products or services.

For security reasons and legal obligations, S’Isula Edilizia S.r.l. reserves the right to disclose your personal data to third parties where it deems it necessary. In addition, this data may be shared with auditors or legal advisors of S’Isula Edilizia S.r.l. in order to assess the rights and/or disclosure obligations under this Privacy Policy.

4.2 Protection of personal data

S’Isula Edilizia S.r.l. takes appropriate security measures to protect your personal information from unauthorized access, unlawful use or disclosure, accidental alteration or destruction. This includes implementing technologies and procedures, such as encryption and password access, and conducting regular reviews of our security practices .
S’Isula Edilizia S.r.l. is committed to protecting your data and takes appropriate and reasonable security measures to protect your information from unauthorized access, loss, theft, misuse, modification, disclosure or destruction. However, you should recognize that the Internet cannot be considered a completely secure environment. While we spare no effort in safeguarding your data, S’Isula Edilizia S.r.l. cannot guarantee that your information will never be exposed, disclosed, altered or destroyed in violation of our rigorous physical, technical and administrative security standards.

5 Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
– The User has given consent for one or more specific purposes.
– Processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures.
– The processing is necessary to fulfill a legal obligation to which the Data Controller is subject.
– The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller .
– The processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

6 Data retention

Personal data will be processed and stored for the period necessary to fulfill the purposes for which they were collected.

7 Place of data storage

Personal data is collected and used for the purposes specific to it, which include:

Contact Request Management
This service allows the Website to manage support and contact requests received via email or other tools, such as the contact form. The personal data processed depends on the information provided by the user in the messages and the tool used for communication (for example, the email address ).

S’Isula Edilizia S.r.l. uses Google Forms, a third-party platform managed by Google, to contact the registered user. The data controller is Google Ireland Inc.
Please refer to the Privacy Policy at the link Privacy Policy for further details.

Hosting service and backend infrastructure
This service is responsible for hosting data and files that allow the Website to function, allowing their distribution and providing a ready-to-use infrastructure to deliver specific features of the Website. Your data is stored and maintained on OVHcloud servers , located in Europe.
OVHcloud Srl
Web Hosting Company
Place of processing: France – Privacy Policy: Link Privacy Policy

Tag Management
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a service provided by Google Ireland Limited used for tag management. The Personal Data processed concerns Usage Data.
Place of processing: Ireland – Privacy Policy: Privacy Policy Link

Interaction with live chat platforms
Live chat platforms allow interaction with third parties, directly from the pages of this Website, in order to facilitate contact and provide support to the user. These services may collect Usage Data relating to the pages in which they are installed, even if the user does not use them. Furthermore, live chat conversations may be recorded.

Facebook Messenger
The service offered by Facebook Ireland Ltd allows visitors to the Website, upon acceptance via their Facebook account, to communicate in real time with the Owner of the site. This service is carried out in accordance with the terms of the Facebook Privacy Policy.
Place of processing: Ireland – Privacy Policy: Privacy Policy Link

Collection of privacy preferences
Certain services active on this Website allow the User’s preferences regarding the collection, use and processing of personal information to be collected and stored, in accordance with applicable privacy legislation .

Axeption
This service allows the Owner to collect and store Users’ preferences regarding the use of Cookies and other Tracking Tools on this Website. The Personal Data processed concerns the use of Tracking Tools. The Owner has a legal obligation to process such data. The place of processing is France .
Place of processing: France – Privacy Policy: Link Privacy Policy

Remarketing and retargeting
There are services that allow this Website to display, optimize and convey advertising messages based on the User’s previous use of the Website. This activity is carried out by tracking Usage Data and using Cookies. The services used by this Website for this activity are the following:

Google ADS
This is a service offered by Google Ireland Limited that connects the Website in question with the Google advertising network. The Website uses the Remarketing features of Google Analytics combined with the adaptability to the various devices provided by Google ADS. Visitors to the site have the option to opt out of the use of Google Tracking Tools for advertising personalization by visiting Google’s Ad Settings. The personal data processed includes Usage Data and Tracking Tools . The processing is based on the user’s consent and takes place in the United States or Ireland.
For further information, please consult Google’s Privacy Policy at the following link: Link Privacy Policy

Facebook Remarketing
This is a remarketing and retargeting service provided by Meta Platforms , Inc. that connects the activity of the Website to the Facebook advertising network. The Website uses the Facebook Pixel tool to measure conversions. Thanks to this tool, it is possible to understand the actions that visitors take on the Website. The data collected is used to ensure that ads are shown to appropriate people, create audiences to target ads and take advantage of additional advertising tools of the platform on which you publish. The personal data processed include Usage Data and Tracking Tools. The processing is based on the user’s consent and takes place in Ireland .
For further information, you can consult the Facebook Privacy Policy at the following link: Link Privacy Policy

Statistical Monitoring
The Data Controller uses the services outlined in this section to monitor, analyze data traffic and examine the behavior of Users on this Website .

Google Analytics
This is a web analysis service provided by Google Ireland Limited. Google’s goal is to collect Personal Data to track and examine the use of this Website. The results are then collected in reports that are shared with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Usage Data and Tracking Tool.
Place of processing: Ireland – Google Privacy Policy: Privacy Policy Link

Ads Conversion Tracking
This is a statistics service offered by Google Ireland Limited. It can connect data from the Google Ads advertising network with actions performed within this Website.
Personal Data processed: Usage Data and Tracking Tool.
Place of processing: Ireland – Google Privacy Policy: Privacy Policy Link

Ads conversion tracking service (Facebook Pixel) provided by Meta Platforms , Inc.
This service collects data from the Meta advertising network and connects it to actions performed on this website. The Facebook Pixel monitors conversions attributable to ads on Facebook, Instagram and Audience Network.
Personal data processed: Usage data; tracking tools.
Legal basis for processing: consent.
Place of processing: United States – Privacy Policy: Link Privacy Policy

7.1 Cross-border data transfers

The data collected may be processed in a country other than the one in which the user is located. Data protection practices and privacy laws vary from country to country and may differ from those in the user’s country. We comply with the rules in force where the data is processed.

7.2 Use of data for legal reasons

The owner may use the user’s data if it is necessary for legal reasons, respond to requests from authorities, protect its rights and interests (or those of its users), investigate possible fraud, abuse, illegal activities, and so on .

8. User Rights

Users have certain rights in relation to their data, including the ability to withdraw consent to promotional communications, the use of cookies and the collection of data by certain data analysis providers. They can update or close their accounts directly from the services or contact us to submit requests relating to their rights to personal data. We allow the anonymization of data through a simple procedure present on our websites, to ensure safe navigation. Consent will be recorded accurately, with an indication of the purpose for which it was given. If you receive unauthorized communications, please report it to privacy@hotelcalacaterina.it to avoid further unwanted disturbances .
Interested parties may exercise specific rights in relation to the data processed by the Data Controller. In detail, the Interested party has the right to:
– Revoke consent at any time;
– Oppose the processing of your data;
– Access your data;
– Verify and request rectification;
– Obtain the limitation of the treatment;
– Obtain the deletion or removal of your personal data;
– Receive your data or have it transferred to another owner;
– Submit a complaint to the Data Protection Authority and/or take legal action .
For further information on your rights and how to exercise them, you can contact the Data Controller at the email address privacy@hotelcalacaterina.it.

8.1 Your choices regarding the use of your personal data

The decision to provide certain data is a personal choice. However, if you choose not to provide certain data, you may not be able to take advantage of some features of the Services.
– If you no longer wish to receive promotional communications, you may unsubscribe by following the procedure indicated in the promotional message you receive. Regardless of your email communication preferences, you will continue to receive transactional and relationship communications relating to the Services, including administrative confirmation messages, order confirmations, important updates about the Services, and notices about our policies.
– To obtain information and control the use of cookies for personalized advertising by participating companies, you can visit the deactivation pages of the Network Advertising Initiative and the Digital Advertising Alliance, or, if you are located in the European Union, you can visit the site Your Online Choices .

If you have any questions about your personal data, how we use it or what rights you have, you can contact the Data Controller at the email address privacy@hotelcalacaterina.it.

8.2 Access, Modification and Deletion of Your Personal Data

You have the right to access, update, or delete your personal data that S’Isula Edilizia S.r.l. has collected and maintained. To submit a request to access, correct, or delete your personal data, please send an email to privacy@hotelcalacaterina.it. Please note that it may take up to 30 days to receive a response. For your protection, we may require that the request be sent from the email address associated with your account and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a legal basis to do so, such as document retention obligations and to complete transactions .

8.3 Protection of Minors

We recognize the importance of protecting the privacy of children and encourage parents and guardians to take an active role in monitoring their children’s online activities and interests. We do not allow children under the age of 13 or 16 in the European Economic Area to use the Services. If we learn that we have collected personal data from individuals under these ages, we will use reasonable efforts to delete it.
If a parent or guardian has reason to believe that S’Isula Edilizia S.r.l. has collected personal information from a child under the age of majority, he or she may send a request to privacy@hotelcalacaterina.it to have that information deleted.

9 Changes to this Policy

S’Isula Edilizia S.r.l. may occasionally make changes to this Privacy Policy. If there are material changes, we will notify you through the Services or other channels and provide you with the opportunity to review the changes before they become effective. Your continued use of the Services after the effective date of the changes to the Privacy Policy will be deemed acceptance of S’Isula Edilizia S.r.l.‘s practices as described in the updated Privacy Policy.

9.1 Interpretation

Any capitalized terms not defined in this policy shall be construed as set out in the S’Isula Edilizia S.r.l. terms and conditions document located on our sites.

9.2 Questions

For any questions, uncertainties or doubts regarding this Privacy Policy, you are invited to contact our legal team at the email address privacy@hotelcalacaterina.it.

10 Contacts

For any questions, uncertainties or doubts regarding this Privacy Policy, you can contact our legal team at the email address privacy@hotelcalacaterina.it.
For information, you can contact the Personal Data Manager:
Dott. Alessandro Ciotti
Email: privacy@hotelcalacaterina.it